Designed and launched 2 new customer-facing products, 1 new internal application.

Launched new SSO, successfully migrating 37k users from legacy identity system to Okta supporting federation, multi-factor authentication and global session.

Planned annual product roadmaps in collaboration with all product lines to ensure dependencies, timing and value.

Upgraded field device installs to Windows 11 and Edge ensuring uninterrupted service for IE11 end-of-life.

Eliminated manual report request process by launching self-service reporting.

Implemented granular user role definition facilitating customers requiring distinct permissions per project.

80+ successful releases across 8 applications and 9 services.

Eliminated ~850 hrs per year of load time for employees via performance improvements.

Planned 3 annual roadmaps with Product Manager based on stakeholder feedback, market analysis and customer commitments.

Drove 118% increase over 3 years in work completed annually through Agile adoption with global development and testing teams.

Advanced product in areas of cloud migration, security, performance, tech stack upgrades, SSO, audit trails, third-party integrations, customization, translations, dashboards, data migration & conflicts, branding, audio/video, user experience.

Led stakeholder engagement, requirements gathering, feature gap analysis, story mapping, MVP definition, user story authoring, grooming, backlog prioritization, sprint planning, bug triage, release management, release documentation, organizational rollout, cross-team collaboration.